YourTurn is a queue management system for general practitioners. Your patients see their place in line on their phone. Your assistant runs the queue from a tablet. You see the next chart, on time, every time.
"I tell patients to come at 9. Half of them sit in the room until 11 because they're scared to leave."
"My assistant spends the morning answering one question: 'how many ahead of me?' She can't do anything else."
"When I run late on emergencies, the only way to tell 18 people is to call them one by one. Or let them sit."
From booking-in to billing-out — every part of the patient journey, with nothing to learn in the morning rush.
Add patients with just name + phone. Auto-numbered. "Next" advances the queue. Mark no-shows, slot in emergencies — all in a single tap.
Dialog & Mobitel gateways, native templates per clinic, delivery tracking, credit metering.
Every SMS includes a tracking URL. No download, no login — just a live page that auto-refreshes every 30 seconds.
Full-screen "Now Serving" view designed to be read across a room.
Open the morning session, cap the day, pause for an emergency, resume in one tap. Every action is logged.
The tracking page and waiting-room display toggle between all three languages. Patients pick once and stick.
Patients seen, no-show rate, walk-ins handled. Weekly & monthly views. Export to CSV any time.
Your assistant types name + phone. YourTurn assigns the next number and sends an SMS with the patient's live tracking link.
They watch the queue from anywhere — phone, tuk-tuk, market. When they're two patients away, YourTurn pings them to come back.
Hit "Next Patient." The TV updates. The next patient's already in the corridor. The waiting room is calm.
No app store. No login. No download. Patients tap the SMS link and see exactly where they stand — live, in their language, with directions back to your clinic.
Big enough to read at a glance. Updates automatically as the queue moves.
Honest, live count — not a guess. Patients see their position drop in real time.
An emergency? One tap sends an honest update to every patient still waiting.
Lost patients find you. Anxious ones can call. Both close the loop.
Four message types, sent automatically at the right moments. Templates are fully customizable per clinic, and every send is logged with delivery status.
Cancel anytime. SMS credits sold separately in top-up packs.
Browse YourTurn-enabled clinics across Sri Lanka. Check how long the queue is before you leave home — no phone calls needed.
Set up your clinic in under an hour. We'll configure your SMS templates and walk your assistant through it before your next morning session.